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Bancorp 34 Announces Leadership Shift: Ciaran McMullan Ushers in a New Financial Era


Lauren Miller

April 5, 2024 - 20:18 pm


Leadership Transition at Bancorp 34: A New Chapter Begins

SCOTTSDALE, Ariz., April 5, 2024 /PRNewswire/ – Bancorp 34, Inc. (BCTF), a distinguished financial institution and the parent company of Southwest Heritage Bank, today made the significant announcement of a change in leadership. Jim Crotty, who has adeptly led the company as Chief Executive Officer since 2020, tendered his resignation from both the Company and the Bank, officially stepping down from his roles on April 1, 2024. Mr. Crotty's term as CEO was marked by substantial growth, overseeing the company as it reached a monumental $1 billion in total assets and skillfully navigating the recent merger with CBOA Financial, Inc., the parent company of Commerce Bank of Arizona, based in Tucson.

A Legacy of Success and Growth

Chairman of the Board, Randy Rabon expressed his gratitude for Mr. Crotty's commitment and contributions, acknowledging the strides made during his tenure. "Jim Crotty's leadership has been instrumental in the sustained growth and success of Bancorp 34. His efforts were crucial through the merger with CBOA Financial, Inc., and his adept handling of private placement transactions, which welcomed seasoned institutional investors into our ranks," stated Mr. Rabon. "His departure marks the end of a significant chapter for the Company, and we wish him all the best in his future ventures."

Jim Crotty reflected on his time at the helm with pride and optimism for the bank's future. "It has been an honor to steer this organization through several years of development. I am confident in Southwest Heritage Bank's continued success," Mr. Crotty remarked. He also emphasized his commitment to aid the transition and his anticipation for new opportunities that await.

Unveiling a New Leader

In the wake of Mr. Crotty's departure, Bancorp 34 has appointed Ciaran McMullan to take on the reins as the new Chairman and CEO. McMullan brings a wealth of experience to the role, having previously held CEO positions within the U.S. community and regional banking sector. His resume is decorated with international roles at leading global banking organizations, financial technology companies, and advisory firms. He steps into his new position fresh from his tenure as President and CEO of Suncrest Bank in California. His track record includes a stint as CEO of National Australia Bank's U.S. regional bank and a period serving as Chairman of Great Western Bancorporation.

About Bancorp 34, Inc.

Bancorp 34, Inc., with its headquarters proudly situated in Scottsdale, Arizona, stands as the cornerstone of financial service in the region as the holding company for Southwest Heritage Bank. The bank bolsters the local economy with eight full-service community bank branches serving a diverse clientele. These branches are strategically located across Maricopa County, Arizona, in the vibrant cities of Scottsdale and Gilbert; Pima County, Arizona, home to Tucson and Green Valley; as well as one branch each in Otero County, New Mexico, and Dona Ana County, New Mexico, with their respective branches in Alamogordo and Las Cruces.

For additional information concerning this transition or other inquiries, Kevin Vaughn from Bancorp 34, Inc. will be the point of contact. Mr. Vaughn can be reached at (623) 334-6064 or via email at [email protected].

As we venture into a new era under the leadership of Ciaran McMullan, Bancorp 34 looks forward to building upon the foundations laid down by the previous leadership. The company remains committed to providing exceptional financial services and contributing to the economic strength and prosperity of the communities it serves.

Bancorp 34's Path Forward

The financial sector remains a dynamic and demanding industry, where effective leadership is critical to navigate through the waves of change and the challenges of growth. Bancorp 34 has consistently demonstrated resilience and strategic acumen under the guidance of Jim Crotty, and now with the appointment of Ciaran McMullan, the company is poised to continue its trajectory of success.

Mr. McMullan's international expertise and proven leadership in various roles within the banking sector are invaluable assets that are expected to steer Bancorp 34 towards new horizons. His visionary approach and the ability to leverage technological advances in the financial industry will play a pivotal role in ensuring that Bancorp 34 remains at the forefront of innovation and customer service.

A Tribute to Dedication

The company's board has extended heartfelt thanks to Jim Crotty for his unwavering dedication to the company's mission and values. The impact of his strategic decisions and the relationships he forged within the banking industry have been the catalysts for Bancorp 34's continued growth. As the organization moves forward, it does so standing on the solid legacy that Mr. Crotty leaves behind.

In his departing statement, Mr. Crotty underscored the company's robust position in the market and expressed his conviction that the Southwest Heritage Bank will carry forward its mission with vigor and excellence. His assurance in the bank's continued success is a reflection of the sound strategies and customer-focused approach that have become synonymous with Bancorp 34.

The Future with Ciaran McMullan

In choosing Ciaran McMullan as the new Chairman and CEO, Bancorp 34 has opted for a leader with a comprehensive understanding of the banking industry's challenges and opportunities. Mr. McMullan is recognized for his ability to bring about transformation and growth, a testament to his previous successes. His tenure at Suncrest Bank saw significant achievements, and his background in leading National Australia Bank's U.S. operations provides him with a unique perspective that is expected to enrich Bancorp 34's strategic planning.

The company's future under Mr. McMullan's stewardship is seen as an exciting phase of evolution. His priorities will include reinforcing the Bank's position in the region, exploring new markets, and enhancing client services through digital innovations. Mr. McMullan's appointment marks a commitment to continuity, advancement, and a deepened customer-orientated focus.

A Broadened Horizon

With strategic locations across Arizona and New Mexico, Southwest Heritage Bank, under Bancorp 34's umbrella, serves a wide array of individuals, families, and businesses. Each branch is dedicated to providing services that support the financial wellbeing of its customers and the larger community. This expansion strategy has always been a key part of the company's growth, and the continuity of this approach under the new leadership is anticipated.

The bank's services are tailored to cater to the unique financial landscape of the Southwest, offering a personal touch that is often lacking in larger institutions. From local business loans to personal banking solutions, Southwest Heritage Bank has carved a niche for itself as a bank that genuinely understands and meets its customers' needs.

Addressing the Community and Industry

Kevin Vaughn, acting as the spokesperson for Bancorp 34, Inc., is equipped to address any concerns or questions from community members or industry associates. His availability for direct communication underscores the company's commitment to transparency and customer service. Bancorp 34 values the relationship with its stakeholders and aims to maintain open lines of communication during this period of transition.

This culture of openness and accessibility has been a hallmark of Bancorp 34, and as the bank looks forward to this new chapter, it reinforces its pledge to accountability and engagement with both clients and the broader financial community.


In conclusion, Bancorp 34, Inc. has proven its capacity for strategic growth and adaptation in an ever-evolving industry. The departure of Jim Crotty as CEO marks the end of an impactful era and the onset of a promising new direction under the leadership of Ciaran McMullan. With his international experience and proven track record, Southwest Heritage Bank is set to continue its tradition of excellence and service to the community.

The bank's commitment to growth, innovation, and customer service will continue to drive its operations as it seeks to further solidify its place in the financial landscape. Mr. Crotty's legacy and Mr. McMullan's vision for the future will blend to guide Bancorp 34 towards a prosperous path characterized by exceptional leadership and continuous progress.

For more information on this leadership transition, you are encouraged to reach out to Kevin Vaughn or refer to the contact details provided. This marks a momentous milestone in Bancorp 34's history, and the company is excited to embark on this journey with its clients, partners, and community.

In embracing the new leadership of Ciaran McMullan while honoring the legacy of Jim Crotty, Bancorp 34 stands ready to uphold its reputation for excellence and steer towards a future replete with opportunities and successes.

As always, stay connected with Bancorp 34, Inc. for the latest updates and developments that continue to shape our company and the financial services industry.

For additional information regarding Bancorp 34, Inc. and its updates on this transition, please visit their website or reach out through the contact details provided herein.